Frequently Asked Questions

FAQ: Your Questions Answered

Design & Collaboration

Q: How involved can I be in the design process?

A: At Heruteu, we believe in close collaboration. We encourage you to be as involved as you wish, from the initial concept to the final touches. We'll work closely with you to understand your vision, offering expert guidance and translating your ideas into a stunning reality.

Q: What visual aids do you use to help me visualize the project?

A: We utilize a variety of visual aids to bring your project to life, including:

Hand-drawn sketches: To capture the initial concepts and explore different design possibilities.
Mood boards: To gather inspiration and create a visual representation of the desired style and atmosphere.
3D models: To provide a realistic representation of the finished project, allowing you to experience the design from all angles.
Material samples: To help you select the perfect stone, ensuring it complements your existing aesthetic and meets your specific requirements.

Q: How do you ensure the design aligns with my preferences?

A: Client liaison is at the heart of our process. We maintain open communication throughout the project, providing regular updates and seeking your feedback at every stage. We'll schedule site visits, share progress photos, and hold design review meetings to ensure the project stays true to your vision. Our design work is showcased at the Shuttleworth Botanical Gardens, demonstrating our commitment to creating harmonious and engaging spaces.

Stonework & Techniques

Q: What types of stonework do you specialize in?

A: We specialize in a wide range of traditional and vernacular stonework techniques, including:

Celtic Art of Random Rubble: Employing this ancient technique, where stones of varying shapes and sizes are carefully fitted together, to create visually striking and textured walls and structures.
Dry stone walling: Creating beautiful and functional walls without the use of mortar.
Stone cladding: Adding a natural stone veneer to existing structures for enhanced aesthetics and durability.
Paving: Constructing elegant pathways, patios, and driveways using natural stone.
Retaining walls: Building sturdy and attractive walls to manage slopes and prevent soil erosion.
Stone building construction: Creating bespoke structures, from garden features to full-scale buildings, using traditional techniques and materials like lime mortar.

Q: What are the benefits of using traditional stonework techniques?

A: Traditional stonework offers numerous advantages:

Durability: Stone is a naturally strong and weather-resistant material, ensuring your project lasts for generations.
Aesthetics: Stone possesses a timeless beauty that complements both traditional and contemporary designs.
Uniqueness: Each stone is unique, adding character and individuality to your project.
Sustainability: We use locally sourced stone whenever possible and employ eco-friendly techniques like lime mortar, minimizing our environmental impact.

Q: Can you work with specific types of stone?

A: Absolutely! We have extensive knowledge of various stone types and can source materials to match your preferences, whether it's locally quarried stone or a specific variety from further afield.

Sustainability & Heritage

Q: How do you ensure your projects are sustainable?

A: Sustainability is a core value at Heruteu. We prioritize:

Responsible sourcing: Ensuring our stone comes from ethical and environmentally conscious quarries.
Locally sourced materials: Reducing transportation costs and supporting local economies.
Traditional techniques: Employing methods that minimize waste and environmental impact.
Lime mortar: Using a breathable and sustainable alternative to cement.

Q: Do you have experience with heritage projects?

A: Yes, we have a proven track record in restoring and preserving historic stone structures. Our experience includes projects at St Matthew's Church and Grand Clé, Switzerland, demonstrating our expertise in handling sensitive heritage sites. We understand the specific requirements for such projects and work closely with conservation bodies to ensure the preservation of our architectural heritage.

Client Experience

Q: How do I get started with a project?

A: Simply contact us to schedule a consultation. We'll discuss your vision, assess your site, and provide expert advice to guide your project.

Q: What is the typical project timeline?

A: Project timelines vary depending on the scope and complexity of the work. We'll provide a detailed timeline during the planning phase and keep you informed of progress throughout the project.

Q: How will you keep me informed of project progress and costs?

A: We believe in transparent and proactive communication. We'll keep you informed through regular updates, including:

Detailed progress reports: Outlining completed tasks, ongoing work, and upcoming milestones.
Site visits: Providing opportunities to see the progress firsthand and discuss any questions you may have.
Budget updates: Tracking costs and providing clear breakdowns of expenses.
Prompt responses to inquiries: Addressing any concerns or questions you may have in a timely manner

Q: Do you offer guarantees on your work?

A: Yes, we offer guarantees on all our craftsmanship, ensuring your peace of mind and confidence in our services.

We hope this FAQ has answered your questions. If you have any further inquiries, please don't hesitate to contact us. We're always happy to discuss your project and how Heruteu can help you achieve your vision.

Frequently Asked Questions

​